Privacy Policy

Effective Date: 12-02-2024

Welcome to GramGold! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

Introduction

GramGold is committed to safeguarding your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your information. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information to provide better services to our customers. The types of information we collect include:

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, billing and shipping address, payment information, and other contact details.
  • Technical Information: We collect information about your device, browser type, IP address, and browsing behavior on our site through cookies and other tracking technologies.
  • Transactional Information: Details about purchases you make, items viewed or added to your cart, and your shopping preferences.
How We Use Collected Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, inquiries, and requests.
  • Improve our website, products, and services.
  • Personalize your shopping experience.
  • Send you promotional offers, newsletters, and marketing communications (you can opt-out at any time).
  • Monitor and analyze usage and trends to improve your experience and our services.
Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing assistance.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Security Measures

We implement a variety of security measures to protect your personal information. These measures include secure servers, encryption, and access controls. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

Links to Third-Party Sites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party sites you visit.

Opt-Out Options

You can opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly. Please note that you may still receive non-promotional messages related to your account or transactions.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Compliance with Laws

We comply with applicable data protection and privacy laws. If you are located in a jurisdiction with specific privacy laws, such as the General Data Protection Regulation (GDPR) in the European Union, we will process your personal information in accordance with those laws.

Updates to the Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@gramgold.in

  • Phone: +91 9820692451

Thank you for choosing GramGold!